{"id":3565,"date":"2025-04-16T17:40:05","date_gmt":"2025-04-16T15:40:05","guid":{"rendered":"https:\/\/www.lesaubergisteslyonnais.fr\/condizioni-generali-di-noleggio\/"},"modified":"2025-09-30T13:23:27","modified_gmt":"2025-09-30T11:23:27","slug":"termini-e-condizioni-di-vendita","status":"publish","type":"page","link":"https:\/\/www.lesaubergisteslyonnais.fr\/it\/termini-e-condizioni-di-vendita\/","title":{"rendered":"Termini e condizioni di vendita"},"content":{"rendered":"\n<section class=\"heading wp-elements-c390d15e0c4549b41354d98568bf1058 wp-elements-c390d15e0c4549b41354d98568bf1058 wp-block-acf-heading has-text-color has-primary-color has-background has-white-100-background-color\">\n\t<div class=\"heading__container\">\n\t\t\t\t\t<div class=\"heading__background-picture\">\n\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/meilleur-hotel-de-lyon-centre.jpg\" class=\"attachment-full size-full\" alt=\"meilleur hotel de lyon centre\" fetchpriority=\"high\" srcset=\"https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/meilleur-hotel-de-lyon-centre.jpg 1920w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/meilleur-hotel-de-lyon-centre-300x200.jpg 300w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/meilleur-hotel-de-lyon-centre-1024x683.jpg 1024w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/meilleur-hotel-de-lyon-centre-768x512.jpg 768w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/meilleur-hotel-de-lyon-centre-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t<\/div>\n\t\t\t\t<div class=\"heading__layout\">\n\t\t\t<div class=\"heading__content-wrapper has-white-100-background-color\">\n\t\t\t\t<div class=\"heading__content has-white-100-background-color\">\n\t\t\t\t\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.lesaubergisteslyonnais.fr\/it\/\">Accueil<\/a><\/span><\/span><\/p>\t\t\t\t\t\t\t\t\t<div class=\"acf-innerblocks-container\">\n\n<div class=\"wp-block-group heading-content-group is-layout-grid wp-container-core-group-is-layout-96b258e4 wp-block-group-is-layout-grid\">\n<h1 class=\"wp-block-heading has-text-align-left heading__title has-primary-color has-text-color has-xx-large-font-size wp-container-content-32a3e683\">Termini e condizioni di vendita<\/h1>\n<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"heading__illustration illustration-with-parallax desktop-only\">\n\t\t\t\t\t<img decoding=\"async\" width=\"350\" height=\"350\" src=\"https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/04\/ENCRIER.png\" class=\"attachment-full size-full\" alt=\"ENCRIER\" fetchpriority=\"high\" srcset=\"https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/04\/ENCRIER.png 350w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/04\/ENCRIER-300x300.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t<section\n\t\tstyle=\"padding-top:var(--wp--preset--spacing--theme-default);padding-bottom:var(--wp--preset--spacing--theme-default);\" class=\"block-container align wp-block-acf-block-container has-background has-white-background-color is-layout-flow wp-block-acf-block-container-is-layout-flow\"\t>\n\n\t\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Sono accessibili ai visitatori durante il processo di prenotazione online delle nostre strutture.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>H\u00f4tel du Simplon: https: <a href=\"https:\/\/www.hotel-simplon-lyon.com\/conditions-generales-de-vente\/\">\/\/www.hotel-simplon-lyon.com\/conditions-generales-de-vente\/<\/a><\/li>\n\n\n\n<li>Hotel Ph\u00e9nix: https: <a href=\"https:\/\/www.hotel-phenix-lyon.fr\/conditions-generales-de-vente\/\">\/\/www.hotel-phenix-lyon.fr\/conditions-generales-de-vente\/<\/a><\/li>\n\n\n\n<li>Hotel Globe and Cecil: https: <a href=\"https:\/\/globeetcecilhotel.com\/conditions-generales-de-vente\/\">\/\/globeetcecilhotel.com\/conditions-generales-de-vente\/<\/a><\/li>\n\n\n\n<li>Ristorante Comptoir Cecil e Comptoir Ph\u00e9nix: https:\/\/comptoircecil.com\/conditions-generales-de-vente\/<\/li>\n\n\n\n<li>Club degli albergatori: https:\/\/www.leclubdesaubergistes.fr\/conditions-generales-de-vente\/<\/li>\n<\/ul>\n\n\n\n<p>In conformit\u00e0 alle disposizioni dell&#8217;articolo L221-28 del Codice del Consumo francese, il consumatore rinuncia senza riserve al diritto di recesso da qualsiasi ordine di servizi di alloggio effettuato presso il gruppo &#8220;Les Aubergistes Lyonnais&#8221; e i suoi hotel.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contenziosi<\/h3>\n\n\n\n<p>In caso di controversia tra il professionista e il consumatore, questi ultimi cercheranno di trovare una soluzione amichevole.<\/p>\n\n\n\n<p>In assenza di un accordo amichevole e in conformit\u00e0 con l&#8217;articolo L.612-1 del Codice del Consumo, il consumatore, fatto salvo l&#8217;articolo L.612.2 dello stesso Codice, ha la possibilit\u00e0 di presentare una richiesta di risoluzione amichevole tramite mediazione, entro un periodo inferiore a un anno dalla data del suo reclamo scritto al professionista.<\/p>\n\n\n\n<p>Questo stabilimento ha designato SAS M\u00e9diation Solution come organismo di mediazione dei consumatori mediante un&#8217;iscrizione registrata con il numero 11007\/OC\/2111.<\/p>\n\n\n\n<p>Il ricorso all&#8217;Ombudsman dei consumatori deve essere effettuato :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Oppure scrivendo a:<br\/>Sas M\u00e9diation Solution<br\/>222 chemin de la bergerie<br\/>01800 Saint Jean de Niost<br\/>Tel. 04 82 53 93 06<\/li>\n\n\n\n<li>Oppure via e-mail a : <a href=\"mailto:contact@sasmediationsolution-conso.fr\" target=\"_blank\" rel=\"noreferrer noopener\">contact@sasmediationsolution-conso.fr<\/a><\/li>\n\n\n\n<li>Oppure compilando il modulo online intitolato &#8220;Contact the Ombudsman&#8221; sul sito web <a href=\"https:\/\/www.sasmediationsolution-conso.fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.sasmediationsolution-conso.fr<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><a target=\"_blank\" href=\"https:\/\/www.sasmediationsolution-conso.fr\/\" rel=\"noreferrer noopener\">Indipendentemente<\/a>dal metodo di rinvio utilizzato, la richiesta deve contenere :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Indirizzo postale, numero di telefono e indirizzo e-mail del richiedente,<\/li>\n\n\n\n<li>Nome, indirizzo e numero di registrazione Sas M\u00e9diation Solution del professionista interessato,<\/li>\n\n\n\n<li>Breve esposizione dei fatti. Il consumatore deve dire al mediatore cosa vuole dalla mediazione e perch\u00e9, <\/li>\n\n\n\n<li>Copia del reclamo precedente,<\/li>\n\n\n\n<li>Tutti i documenti necessari per l&#8217;elaborazione della domanda (ordine di acquisto, fattura, prova di pagamento, ecc.).<\/li>\n<\/ul>\n\n\n\n<p>Il consumatore pu\u00f2 anche presentare un reclamo sulla piattaforma di risoluzione delle controversie online al seguente indirizzo:<a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=FR\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home2.show&amp;lng=EN<\/a>.<\/p>\n<\/div>\n\n\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-3565","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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