{"id":6849,"date":"2025-04-16T17:40:05","date_gmt":"2025-04-16T15:40:05","guid":{"rendered":"https:\/\/www.lesaubergisteslyonnais.fr\/preguntas-frecuentes\/"},"modified":"2025-09-09T14:52:34","modified_gmt":"2025-09-09T12:52:34","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/www.lesaubergisteslyonnais.fr\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\n<section class=\"heading wp-elements-ce46e9be29657f398a99ad9cf6c569e6 wp-elements-ce46e9be29657f398a99ad9cf6c569e6 wp-block-acf-heading has-text-color has-primary-color has-background has-white-100-background-color\">\n\t<div class=\"heading__container\">\n\t\t\t\t\t<div class=\"heading__background-picture\">\n\t\t\t\t<img decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/hotel-lyon-Bellecour-4.jpg\" class=\"attachment-full size-full\" alt=\"hotel lyon Bellecour 4\" fetchpriority=\"high\" srcset=\"https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/hotel-lyon-Bellecour-4.jpg 1920w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/hotel-lyon-Bellecour-4-300x200.jpg 300w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/hotel-lyon-Bellecour-4-1024x683.jpg 1024w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/hotel-lyon-Bellecour-4-768x512.jpg 768w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/03\/hotel-lyon-Bellecour-4-1536x1024.jpg 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t<\/div>\n\t\t\t\t<div class=\"heading__layout\">\n\t\t\t<div class=\"heading__content-wrapper has-white-100-background-color\">\n\t\t\t\t<div class=\"heading__content has-white-100-background-color\">\n\t\t\t\t\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.lesaubergisteslyonnais.fr\/es\/\">Accueil<\/a><\/span><\/span><\/p>\t\t\t\t\t\t\t\t\t<div class=\"acf-innerblocks-container\">\n\n<div class=\"wp-block-group heading-content-group is-layout-grid wp-container-core-group-is-layout-96b258e4 wp-block-group-is-layout-grid\">\n<h1 class=\"wp-block-heading has-text-align-left heading__title has-primary-color has-text-color has-xx-large-font-size\">Preguntas m\u00e1s frecuentes<\/h1>\n<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"heading__illustration illustration-with-parallax desktop-only\">\n\t\t\t\t\t<img decoding=\"async\" width=\"350\" height=\"350\" src=\"https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/04\/AMPOULE-LUMIERE.png\" class=\"attachment-full size-full\" alt=\"AMPOULE LUMIERE\" fetchpriority=\"high\" srcset=\"https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/04\/AMPOULE-LUMIERE.png 350w, https:\/\/www.lesaubergisteslyonnais.fr\/wp-content\/uploads\/2025\/04\/AMPOULE-LUMIERE-300x300.png 300w\" sizes=\"(max-width: 350px) 100vw, 350px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t<section\n\t\tstyle=\"padding-top:var(--wp--preset--spacing--theme-default);padding-bottom:var(--wp--preset--spacing--theme-default);\" class=\"block-container align wp-block-acf-block-container has-background has-white-background-color has-global-padding is-layout-constrained wp-container-acf-block-container-is-layout-41c2f41c wp-block-acf-block-container-is-layout-constrained\"\t>\n\n\t\n\n<section id=\"\" class=\"align wp-block-acf-faq\">\n\t\n\t\t<div class=\"faq\">\n\t\t\t\t<div class=\"faq__item\">\n\t\t\t<div class=\"faq__question\" data-index=\"0\">\n\t\t\t\t<span class=\"faq__question-text \">\u00bfDispone el hotel de conexi\u00f3n Wi-Fi gratuita?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"faq__answer\">\n\t\t\t\t<p>S\u00ed, el hotel ofrece acceso WI-FI gratuito en todas las habitaciones y zonas p\u00fablicas.<\/p>\n\t\t\t<\/div>\n\t\t\t<svg class=\"faq__toggle-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\"\n\t\t\t\tfill=\"none\">\n\t\t\t\t<path d=\"M15 1L8 8L1 0.999999\" stroke=\"#3C3B3A\" stroke-width=\"2\" \/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq__item\">\n\t\t\t<div class=\"faq__question\" data-index=\"1\">\n\t\t\t\t<span class=\"faq__question-text \">\u00bfTiene restaurante el hotel Globe &amp; Cecil?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"faq__answer\">\n\t\t\t\t<p>Nuestro restaurante, Comptoir Cecil, est\u00e1 abierto de lunes a viernes. Ofrece cocina casera creativa con productos locales de temporada. <\/p>\n\t\t\t<\/div>\n\t\t\t<svg class=\"faq__toggle-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\"\n\t\t\t\tfill=\"none\">\n\t\t\t\t<path d=\"M15 1L8 8L1 0.999999\" stroke=\"#3C3B3A\" stroke-width=\"2\" \/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq__item\">\n\t\t\t<div class=\"faq__question\" data-index=\"2\">\n\t\t\t\t<span class=\"faq__question-text \">\u00bfSe puede servir el desayuno en la habitaci\u00f3n?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"faq__answer\">\n\t\t\t\t<p>S\u00ed, la opci\u00f3n de servicio de habitaciones est\u00e1 disponible sin coste adicional.<\/p>\n\t\t\t<\/div>\n\t\t\t<svg class=\"faq__toggle-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\"\n\t\t\t\tfill=\"none\">\n\t\t\t\t<path d=\"M15 1L8 8L1 0.999999\" stroke=\"#3C3B3A\" stroke-width=\"2\" \/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq__item\">\n\t\t\t<div class=\"faq__question\" data-index=\"3\">\n\t\t\t\t<span class=\"faq__question-text \">\u00bfCu\u00e1les son las condiciones para cancelar una reserva?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"faq__answer\">\n\t\t\t\t<p>Todas las reservas con tarifa diaria pueden cancelarse gratuitamente hasta las 18.00 h antes de la llegada. Estas condiciones no se aplican a las tarifas especiales \u201cno cancelables, no reembolsables\u201d. <\/p>\n\t\t\t<\/div>\n\t\t\t<svg class=\"faq__toggle-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\"\n\t\t\t\tfill=\"none\">\n\t\t\t\t<path d=\"M15 1L8 8L1 0.999999\" stroke=\"#3C3B3A\" stroke-width=\"2\" \/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq__item\">\n\t\t\t<div class=\"faq__question\" data-index=\"4\">\n\t\t\t\t<span class=\"faq__question-text \">\u00bfSe admiten animales de compa\u00f1\u00eda?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"faq__answer\">\n\t\t\t\t<p>Tus mascotas son bienvenidas. Precios disponibles en la p\u00e1gina de servicios. <\/p>\n\t\t\t<\/div>\n\t\t\t<svg class=\"faq__toggle-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\"\n\t\t\t\tfill=\"none\">\n\t\t\t\t<path d=\"M15 1L8 8L1 0.999999\" stroke=\"#3C3B3A\" stroke-width=\"2\" \/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq__item\">\n\t\t\t<div class=\"faq__question\" data-index=\"5\">\n\t\t\t\t<span class=\"faq__question-text \">\u00bfDispone el hotel de aparcamiento?<\/span>\n\t\t\t<\/div>\n\t\t\t<div class=\"faq__answer\">\n\t\t\t\t<p>No, pero el Globe et Cecil est\u00e1 idealmente situado en el centro de la ciudad, a dos pasos de los aparcamientos LPA C\u00e9lestins y Bellecour.<\/p>\n\t\t\t<\/div>\n\t\t\t<svg class=\"faq__toggle-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"10\" viewBox=\"0 0 16 10\"\n\t\t\t\tfill=\"none\">\n\t\t\t\t<path d=\"M15 1L8 8L1 0.999999\" stroke=\"#3C3B3A\" stroke-width=\"2\" \/>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\n\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-6849","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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